1. Automatic price and checkout
The price is calculated automatically before you enter the channel. After you complete the required fields, Pay becomes available; one click starts checkout with the selected payment method.
2. Created order
After confirmation, the order is created and the displayed amount is charged from the balance. Whether it can be cancelled depends on its actual state: cancellation is normally more feasible before execution begins than after irreversible delivery has started.
The absence of a cancellation button does not prevent review of a suspected charging error, but customers should not expect a started or partially delivered service to be cancelled in full.
3. Grounds for review
A review may be opened for:
- a duplicate charge for one confirmed operation;
- a charge without a corresponding created order;
- a confirmed technical inability to start the service before delivery began;
- a confirmed undelivered remainder after the applicable service period;
- a mandatory ground under applicable law.
4. What is not an automatic ground
- the customer changed their mind after execution began;
- an incorrect link was supplied or the target became unavailable;
- the channel was renamed or made private, or a target post was deleted;
- the ordered metric did not produce sales, recommendations or another outcome that was not promised;
- the counter changed after the explicitly stated control period when an unlimited guarantee was not part of the order;
- other services were used at the same time, making contributions impossible to separate.
5. Partially delivered service
Payment for a service that has actually been provided in accordance with the order is non-refundable. When delivered and undelivered portions can be confirmed, the review concerns only the remaining portion. A measurable result already delivered is not treated as undelivered merely because it produced no organic effect.
6. Information needed
Provide the order ID, target, date and time of the issue, and the expected and actual result. A screenshot is useful only together with the identifier and link. Never send a full card number, CVC/CVV, Telegram password, login code or session file.
7. Refund method
The method depends on the source of funds, technical availability and applicable law. A refund may be credited to the internal balance, returned through the original payment method, or handled by another agreed method where applicable.
8. Review time
The applicable review period and official support channel are shown with the available payment method. The actual posting time after approval may depend on the payment partner.
9. Related pages
The point at which an order is created and charged is described in the Terms of Service. Data used to review transactions is described in the Privacy Policy.